product faq

Sharing information is as simple as a tap, no apps needed. We utilise the power of your phone's built-in NFC technology, making it effortless to share your information using any V1CE product. Enjoy the convenience and innovation, all in one tap!

Digital business cards are an innovative, eco-friendly alternative to traditional paper business cards. They allow easy networking through email, text, social media, NFC technology, or QR codes and can be customized with multimedia content like images, videos, and other links. Digital business cards enhance online visibility, enable customization with multimedia content, and offer a cost-effective, eco-friendly solution for networking and building connections in the digital age.

In the modern age, digital business cards are a valuable tool for networking and building connections as they boost online visibility; allow for personalised customisation with various multimedia content; and provide an eco-friendly and cost-effective solution to traditional paper business cards.

A physical business card with a small integrated circuit and a receiver for wireless communication for NFC-enabled devices; such as a smartphone or tablet

NFC stands for Near Field Communication and is the same technology that powers your contactless payments via your debit or credit card.

Once you've become part of the V1CE family by purchasing a product, you'll be warmly welcomed with an email to set up your V1CE account. Dive in, and create your contact card, profiles, social builders and design forms for capturing valuable leads. Even better? You can update all your information in real time, swiftly modifying what you wish to share, all within a click.

Click here to see more information.

Upon completing your purchase, you will receive an email inviting you to set up a V1CE profile. Here you can add contact details, social media accounts, and other relevant information. This is also where you manage, share and edit what is shown on your card in realtime.

Click here to see more information.

The "Exchange Contact" button on your V1CE profile lets users share their name, email, and other details. This information is then stored in your V1CE CRM for easy follow-up.

We recommend placing separate orders if you need to send items to multiple locations. This approach will facilitate easy tracking of each order, eliminate customs-related complications, and allowing you to take advantage of the complimentary standard shipping.

At V1CE, we often encounter the question, "Can I preview my design before purchasing?" we believe that no logo uploader or previewer matches our in-house designers. We are committed to ensuring that your design, paired with our products, stands unrivalled in the market.

So here's our effortless process - once you've selected and purchased your products, we'll email you a design brief to complete. Then, our skilled design team will create a stunning visual mockup that's sent your way for review. Feel free to request as many revisions as you need until you're completely satisfied. And remember, if you're not thrilled for any reason, we have a "never go back guarantee".

Alternatively, if you have an in-house design team, they're welcome to follow our clear and convenient design guidelines here. With V1CE, it's always about simplicity, quality, and your satisfaction.

Certainly, if you desire a full colour for your card, it can achieved with our Bamboo cards. We would suggest to use Black Bamboo cards as they have smoother surface and less grain texture.

It is not possible to personalise the packaging; we ship all our products in environmentally friendly V1CE branded packaging.

The production time frame is 1-2 days depending on the number of cards in your order. Majority of the time, we aim to dispatch your order on the very next day of you approving the digital mockup or proof.

For any cross-border trades, customs can contact the importer for additional fees or verification. This solely depends on your country’s legislation.

For any cross-border trades, customs can contact the importer for additional fees or verification. This solely depends on your country’s legislation. We collect taxes within the EU and are adding more countries to the list so that your V1CE cards are delivered to your door without hassle.

Please always contact our customer support team for assistance with your V1CE cards.

At V1CE, we understand the importance of our customers and strive to provide the best possible service. While we do offer a 30-day refund policy, we want to make sure that we have done everything we can to assist you before you make the decision to end your relationship with us. Our team is dedicated to addressing any concerns or issues you may have, and we are committed to making your experience with V1CE a positive one.

Absolutely! Update your details in real-time within your online profile, and even switch between profiles for multiple businesses.

Yes, you can add more than 1 business Profile on your card and you can select and assign which business Profile you want your card to share through your account. You can interchange the profile that you want your card to share anytime you need.

To effectively manage multiple V1CE cards, activate them all under the same V1CE account. This allows you to easily monitor and manage them all in one place; view usage, set alerts, and make changes to settings.

Simply log in to your V1CE account and follow the activation process for each product, using the same account information for each one. By doing this, you will have full control over your V1CE products and be able to manage them efficiently, saving time and effort.

The thickness of the V1CE cards can be found in the product description of each product page. Our Original cards are the same size and thickness as your standard credit or debit card (without the raised lettering of course). The metal and bamboo cards are slightly thicker than this.

At V1CE, we offer Metal cards that feature metal on the front side and PVC on the back side for easy NFC transmission. These materials are expertly bonded together to create a seamless and durable design that meets our high standards of quality and functionality.

It's worth noting that in our entry-level Metal cards are called Machine Pressed cards, it is possible to see the two materials stuck together at the edges. However, this does not affect the overall performance or durability of the card. We currently offer the Machine Pressed Metal cards in Black only.

For those looking for a more durable option, we offer CNC Reformed cards that feature a specialised design that covers the edges to prevent any visible seams. This makes them an ideal choice for those who demand the highest level of quality and craftsmanship.

V1CE offers new age security, only sharing (not extracting) information within an inch of a compatible device. No financial information is stored, and details shared are similar to traditional business cards.

Ultimately you choose what goes on your cards, so just make sure you wouldn't put anything on there you wouldn't be willing to share.

V1CE doesn't ask for sensitive information or social media logins. Share as much or as little as you'd like on your V1CE profile. Review our Privacy Policy and Terms of Agreement for more details.

Here at V1CE, we are big on environmental stainability. We are continuously looking at ways to be greener and give back to our planet! For example, we plant a tree for every product purchased! Have a look at our current project here,

https://ecologi.com/projects/mangrove-planting-in-madagascar https://ecologi.com/v1ce