For Sean Worall, Brand Manager at Knight, staying ahead in professional services means delivering premium experiences at every touchpoint. From internal communication to client introductions, consistency and speed matter. By switching to V1CE, Knight moved away from paper cards and embraced a smarter, more sustainable way to connect.
Knight is a forward-thinking professional services firm operating across multiple global markets. With a growing team and evolving client demands, the company needed a more efficient, flexible, and premium way to manage business cards. Traditional paper cards weren’t cutting it anymore. They were slow to update, expensive to replace, and lacked the adaptability needed in a fast-moving environment.
“Our business is built around premium service,” Sean explains. “That means delivering speed, clear communication, and accessibility—both internally and with our clients. And paper just wasn’t aligned with that anymore.”
From Print Constraints to Digital Flexibility
Before V1CE, Knight’s team regularly faced the limitations that come with traditional cards. When someone changed departments, got promoted, or relocated to a different market, they had to request a reprint. In fast-paced roles where job titles and responsibilities evolve quickly, that meant constant admin, wasted stock, and delays in getting updated cards into circulation.
“We work across both the U.S. and European markets,” says Sean. “So we needed the ability to tailor profiles depending on who we were speaking to. With paper, we had to carry multiple versions. With V1CE, it’s all in one place.”
By switching to V1CE’s smart business cards, Knight gained the ability to create dynamic profiles that could be customised in seconds, without the need for printing, shipping, or waiting. Now, every team member can keep their contact details up to date and relevant, no matter where they are or what role they’re in.
A Digital Business Card That Evolves With the User
One of the most valuable aspects of the V1CE platform for Knight has been its ability to grow with the individual. Each card is connected to a digital profile that can be edited instantly using the V1CE dashboard or app. When a staff member is promoted, changes departments, or shifts regions, they update their card profile with no downtime and no reorders.
“These cards stay with us through the entire lifecycle of working with the company,” Sean says. “That means less waste, more consistency, and a smoother experience for our clients.”
The digital-first approach also supports Knight’s broader brand message. As a firm that prides itself on innovation and forward-thinking processes, having an innovative, contactless networking tool reinforces its commitment to excellence in every detail.
Driving Internal Communication and External Impact
While the switch to V1CE began as a client-facing solution, the impact was also quickly felt inside the business. Knight improved internal communication and simplified collaboration between departments by giving every team member a single, updatable point of contact.
“It’s not just for external use,” Sean explains. “It’s allowed us to better communicate within the business too.”
With instant profile updates, new hires are onboarded more quickly, and colleagues always know they’re working with accurate, up-to-date information. The digital format also reduces confusion when teams are working across time zones and territories, eliminating the guesswork around which contact details to use.
A Sustainable, Cost-Effective Upgrade
As part of Knight’s broader sustainability initiative, moving away from disposable printed cards was a key step. The team opted for V1CE’s eco-friendly digital business cards, which offer long-term value without the waste. Instead of ordering new batches of 100 cards each time a title changes, Knight now uses a single card that can be edited repeatedly.
“For the price of a hundred paper business cards, we can have one digital business card that lasts a lifetime,” Sean says.
The cost savings, reduced environmental impact, and operational efficiency made it an easy decision. It also demonstrated to Knight’s clients and partners that the company was willing to lead by example regarding sustainability and smart digital adoption.
Seamless Rollout and Ongoing Support
Knight’s experience with V1CE has been defined not only by the product but also by the partnership. The V1CE team supported the rollout at every stage, helping to streamline onboarding, explore new use cases, and scale adoption across departments.
“Speed, communication, accessibility those are our top three values, and V1CE delivered all of them,” Sean says. “Ash and the team were always there to help fulfill orders, advise on new processes, and support our wider rollout.”
This hands-on support has made V1CE more than just a vendor. For Sean and his team, it’s a long-term collaboration that continues evolving.
Since Implementing V1CE
- Knight has eliminated 100% of paper business cards across all departments
- Profile updates are made in real time with no printing or shipping delays
- New team member onboarding time reduced by 80%
- Cross-market communication is smoother with region-specific profiles
- The company has reduced card-related spend by over 60 % annually
- Internal collaboration and external branding have both improved
Conclusion
Knight’s transition to V1CE represents more than a move to digital; it’s a clear signal of what premium service looks like in a modern, global business. With one smart business card per team member, the company has unlocked better communication, reduced waste, and created a scalable, future-ready approach to networking. As they continue to grow and expand into new markets, V1CE remains a core part of how they present themselves as efficient, sustainable, and always one step ahead.
