Question 1

What is a Wallet Pass?

Accepted Answer

It’s a pass saved to your phone’s Apple or Google Wallet, like a boarding pass, but for your V1CE page. Open it, show the QR code, done.

Question 2

Do they need the V1CE app to receive my details?

Accepted Answer

No. When you tap your phone to theirs, a contact card appears in their browser. Two taps to save. No app required.

Question 3

What if I update my contact details?

Accepted Answer

Updates sync automatically. Change your phone number or email in your V1CE dashboard and everyone with your Wallet card sees the updated information.

Question 4

Does this work on Android phones?

Accepted Answer

Yes. Google Wallet works on Android. Your V1CE profile appears the same way when someone taps your Android phone to theirs.

Question 5

What if they don’t have NFC enabled?

Accepted Answer

Your Wallet uses a QR code. All they have to do is pull out their camera. Same result, different method.

Question 6

Can I use both the physical card and Wallet?

Accepted Answer

Yes. Use whichever you have with you. Physical card in your wallet, Wallet on your phone. Both share the same profile.

Question 7

Does this replace my physical V1CE card?

Accepted Answer

That’s up to you. Use whichever you have with you. Some people find the physical card makes a stronger first impression, keep both.

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